Perubahan atau perbaikan di luar ketentuan layanan dapat memengaruhi dukungan yang tersedia.
The damages resulted from intentional breakage.
Multiple suspicious damages to the same or different sides of the product.
Bending or dents in the device body or any other cosmetic damage.
Multiple or combined damages such as breakage and spillage of liquids at the same time and full submersion in liquids.
Failures resulting from misuse, deliberate negligence, faulty settings, faulty instalment and usage of unfitting accessories.
Serial numbers were changed, tampered with or wholly or partially removed, or the label was removed.
The accessories accompanying the product.
Routine maintenance and cleaning.
Damage of data/ equipment/ software due to a virus infection or the like.
Failure to protect your appliances from infestation by pests and rodents etc.
Consumable parts like filters in a water purifier or a kitchen chimney, which are designed to last for a certain lifetime and hence replaced by the consumer are not covered.
Shipping and customs if replacement is being sent to you.
Any damage caused by not approved modifications to the manufacturer’s specifications including the failure to follow manufacturer’s instructions.
The warranty will not be transferable.
The warranty will not cover data recovery of any product which has means to store data digitally on the device.
Ketentuan layanan dapat disesuaikan apabila suatu produk atau layanan tidak memenuhi syarat yang berlaku.
